TelecomData EngineeringEnterprise

True Digital

Data processing optimisation for True Digital

Ideaology helped True Digital reduce COVID-19 location data processing time from 15 hours to under 10 minutes, cutting infrastructure costs by 50% and optimising 5 trillion data points.

Industry

Telecommunications

Location

Thailand

Services

Data Processing Optimisation, Architecture Design & Implementation

True Digital case study

15h → 10min

processing time reduction

50%

infrastructure cost reduction

5 trillion

data points optimised

01 · The brief

True Digital, a subsidiary of one of Thailand's largest telecoms providers, needed to predict COVID-19 movement and spread using location data from over 30 million customers. Their existing system processed data in over 15 hours — far too slow for timely public health decision-making.

02 · Our approach

Ideaology's data engineers and solution architects collaborated to design and implement an optimised data architecture. We reconfigured the system, leveraging BigQuery, GCS, and Kafka to dramatically reduce processing time. The primary challenge was the sheer volume of data — over 30 million customers continuously transmitting location data to cell towers every few seconds.

03 · The outcome

Ideaology reduced location data processing time from 15 hours to under 10 minutes, cut infrastructure costs by 50%, and optimised 5 trillion data points. The work directly improved the quality of COVID-19 policies and interventions in Thailand.

"Ideaology's work helped improve the quality of COVID policies and interventions. The team delivered everything on time and provided excellent project governance and updates. Very resilient team, motivated to tackle substantial technology challenges."

Bernd Vindevogel, Former Chief Analytics Officer at True Digital Group